Frequently Asked Questions

Turnaround Times

Standard Service 3-7 business days
    • Current average turnaround time is an estimated 3-7 business days based on "print ready" orders and varies based on order type and size of order. Large bulk orders (50+ ~ 7 business days).
    • All online orders that do not require a proof will be done sooner than orders that require design services. 
    • If you require design services, your time will start upon approval.
    • Custom stickers take on average 2 business days. (not including shipping times).
    • Stock Sign Products are readily available for pickup or delivery.
    • There is no guaranteed completion date for standard service. If you have a deadline you may need purchase rush service.
Rush Service 1-2 business days guaranteed
    • Adds $50.00 or 25% to order total, whichever is greater (not including shipping times).
    • If you require graphic design service your time will begin upon order approval.
    • To save on cost, you can rush any part of your order and the balance can be completed on standard service.
    • Certain orders may not be available for this service.
    • Please call or email if you need to rush your order. If you want to rush your order please write "RUSH ORDER" at checkout or call/email us. We will follow up on your order asap.

Delivery/Will Call Pickup

    • Will-call pickup - Pick up at our office location. Buz White Screenprint 1910 SW Stephenson St. Portland Oregon 97219
    • Delivery - USPS, UPS or Courier will be chosen depending on order size and address location. You will receive a confirmation email or call when your order is shipped.
    • Sign placement company Please let us know if you would like us to coordinate pickup/delivery to your sign placement company.
    • Orders over $250.00 qualify for free delivery to the Portland Metro Area only.  This includes Wilsonville & Vancouver. Excludes large format signs.
Artwork/Graphic Design Services
    • All client catalog items are considered "print ready". The information you provide will be used to customize the sign templates shown. Requesting a proof for "print ready" products will delay your order and may be include a design fee.
    • We can help you with things such as logo design, logo clean up, print ready files, color profiling and other general graphic design services. 
    • We charge $80.00/hour for graphic design. If your project requires extensive design work we will give you an estimated total graphic design cost before work begins.
Order Confirmation
    • You will receive an order confirmation with detailed information about when you can expect your order to be completed and or delivered.
    • Unless your order is on RUSH SERVICE please allow up to 1 full business day before inquiring about your order status.
    • If you place an order over the phone or via email you order can take 24-48 hours to process or receive a confirmation email.
    • We will use our best judgement to see if your order requires a confirmation email or proof sent for approval.

    Sign Installation

      • We do not do residential sign installations.
      • We have a list of sign installation companies that do.
      • However, we do some commercial business installations on special request.